Holding Deposit
  • A holding deposit is required to reserve a property. This is 1 week's rent and will be deducted from your first month's rent or tenancy deposit upon signing the tenancy agreement.
  • If your application is successful and you proceed with the tenancy, the holding deposit will be credited to your first payment.
  • Refunding the Holding Deposit:
  • The holding deposit will be refunded within 7 days unless:
    • You withdraw from the tenancy before signing.
    • You fail to pass the Right to Rent check.
    • You provide false or misleading information that affects your eligibility for the property.
    • You fail to sign the tenancy agreement within 15 days of the holding deposit payment (unless agreed otherwise).
Tenancy Deposit
  • Charge: As a security deposit for the property.
  • Amount: 5 weeks' rent is to be paid
  • Note: If a holding deposit has already been paid, only an additional 4 weeks' rent is required to complete the total deposit.
  • We are a member of Client Money Protect, ensuring your deposit is safeguarded.
Rent in Advance
  • Charge: There’s no limit to how much rent in advance can be charged, but no extra fees can be hidden as "rent in advance."
Late Rent Payment Fee
  • Charge: If rent is more than 14 days late.
  • Amount: 3% APR above the Bank of England base rate.
  • Note: This fee will only be charged if stated in your tenancy agreement, and either the landlord or agent (not both) will charge this.
Ending Tenancy Early
  • Charge: For agreeing to end your tenancy early.
  • Amount: Covers any loss of money or reasonable costs incurred by the landlord or agent.
  • Note: Tenants are liable to pay rent until the agreed end date, even if they move out earlier, unless a new tenant is found.
Changing or Transferring Tenancy
  • Charge: For changing a term in your tenancy or transferring it to someone else.
  • Amount: Up to £50 can be charged.
  • Note: You can be charged more than £50 if the landlord proves the change costs more than this.
Damage to Property
  • Charge: If damage is caused to the property.
  • Amount: The landlord may keep part or all the deposit or seek further costs through legal means.
Lost Keys or Fobs
  • Charge: The cost of replacing lost keys or fobs.
  • Amount: Based on the reasonable cost of replacement.
Process to rent out a property:
  • Please call or email us your interest and share us the basic details which are asked. Please ensure to be honest while sharing your information
  • Fix a convenient time for viewing
  • Call / email us if you are interested to proceed
If Applicants are interested to rent a property after viewing and if approved, the applicant is required to provide: -
  • Full name, Email addresses and contact numbers
  • To allow us to take a property off the market and reserve it for you we would require a deposit as mentioned in the tenant fee section.
For referencing, applicants are also required to provide the following information, which are appropriate to their circumstances: -
  • Recent landlord/letting agent reference
  • Last 3 months of current account bank statements and payslips
  • UK visa (applicable for applicants outside UK)
  • Photographic ID (passport or driving licence)
  • If self-employed - Employer/accountant reference on letter head stating job title, contract length and annual income
  • Guarantor details (address proof, payslips, bank statements)

Once all relevant references are received and we have a date of check in agreed, we will provide the lease and tenancy documentation for signing.

We are the members of Client Money Protect

We are the members of Property Redress Scheme

Tel: 020 8966 9500, info@carsonsestates.com    

GNB 2026 © All Rights reserved.

x